You agree to the privacy policy below, and the Privacy Policy for Substack, the technology provider.
Language Learners Hub ("we", "our", or "us") operates on the Substack platform to deliver engaging content, resources, and updates related to language learning and linguistic discovery. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our publication on Substack.
1. Who We Are
Language Learners Hub is an independent publication hosted on Substack. While we utilise Substack’s tools to manage email subscriptions, payments, and analytics, we retain control over the content and communications you receive from us.
2. Information We Collect
When you engage with Language Learners Hub, we may collect the following types of data:
a. Personal Information
Your email address (when you subscribe)
Your name (if provided)
Payment details (for paid subscriptions, managed securely by Substack and Stripe)
b. Usage Data
IP address and location
Browser type and device
Time spent on pages, clicks, and interactions
Referral source (e.g., how you found us)
This information is collected via Substack’s analytics tools and helps us understand and improve our content.
3. How We Use Your Information
We use your information to:
Deliver newsletters and content you’ve subscribed to
Respond to questions or requests
Understand reader preferences and improve our publication
Offer personalised recommendations or content
Inform you about new features, offers, or language-learning initiatives (if you’ve opted in)
4. Third-Party Services
We use the following third-party services via Substack:
Substack (for content hosting, subscription management, analytics)
Stripe (for secure payment processing)
These providers have their own privacy policies and comply with relevant data protection regulations.
5. Cookies and Tracking
Substack may use cookies and similar technologies to:
Remember your login preferences
Track engagement for analytics
Personalise the user experience
You can manage cookie preferences through your browser settings.
6. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal data is:
Your consent (when you subscribe)
Fulfilment of a contract (delivering content you’ve requested)
Legitimate interests (understanding readership to improve the publication)
7. Your Rights
Depending on your location, you may have the following rights regarding your data:
Access to your personal information
Correction of inaccurate data
Deletion of your data ("right to be forgotten")
Withdrawal of consent
Data portability
Objection to processing (in certain cases)
8. Children’s Privacy
Language Learners Hub is not intended for children under 13 (or under 16 in the EU). We do not knowingly collect personal data from individuals under the age of 18.
9. Data Security
Substack and its providers use encryption, secure data storage, and other protective measures to safeguard your personal information. While no system is 100% secure, we are committed to protecting your data.
10. Changes to This Policy
We reserve the right to update this Privacy Policy from time to time. If we do, the new version will be posted here with an updated release date. Material changes may be communicated to you via email or a notice on the site.
11. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us on our website:
Website: languagelearnershub.com